We are…

travelers, golfers, 70’s rockers, collectors, and brunchers.

The Insurance Associates team is a group of customer focused individuals who come together to provide excellent service. Read about us!

Scott Williams


Scott is a commercial lines agent and the head honcho of Insurance Associates. He spends most of his time working with contractors, service agencies, and car dealers. When Scott isn’t at the office, you’ll find him taking refuge on his boat or the golf course.


Lori Williams

Vice President

Lori manages the day-to-day happenings at Insurance Associates. She is responsible for accounting and operations. Outside her duties at the office, Lori is heavily involved in several charitable organizations that benefit the health and prosperity of the Norfolk community.


Cole Williams

Commercial Lines Agent

Cole is a commercial lines agent and our office rabble rouser. As a certified Food Processing Manager, he works primarily in the meat and food industry. Cole spends most of his time mitigating risk for his customers, being a piece of work and adding to Lori’s gray hair. Outside of the office, Cole can be found on the golf course or chillin’ with his perfectly sized family.


Book a Call with Cole

Steve Smith

Health Insurance Agent

Steve is our health and benefits agent and connoisseur of many fine things. Steve helps individuals and businesses navigate the murky waters of health care reform, life insurance, and long-term care. When Steve is off work, he’s found amongst his collections and actively participating in his church.


John Watson

Commercial Account Manager

John is one of our commercial lines account managers and spends most of his time deciphering Cole’s cryptic instructions, like a real life Watson. When he isn’t working the case, he’s awake WAY too early exercising, burning CD’s, and following our beloved Huskers.


Katie Reed

Commercial Account Manager

Katie is one of our commercial lines account managers. She spends her days chasing down answers to questions and serving her customers well. Outside the office, Katie enjoys traveling to exotic destinations and dining at Italian restaurants with her husband and sons.



Deb Ventris

Personal Lines

Deb is part of our personal lines customer service team and the most recent addition to our office. If you’ve been a customer for 30+ years, you’ll remember her from way back in the day at our office on Riverside Blvd!



Megan Williams

Claims Coordinator

Megan is our claims coordinator and office task manager. She keeps everyone on their toes and makes sure everyone knows what National holidays are coming up. Beyond her desk, Megan is the best aunt in the world to her 9 nieces and nephews, expert cat mom, and expert bruncher.